Updated: July 25, 2024
Welcome to the Lumi Academy App (hereinafter referred to as "the App"). We understand the importance of your personal information and will do our utmost to protect your privacy and personal information. Please read and understand this Privacy Policy carefully before using the App. Once you start using the App, you agree that we may handle your personal information in accordance with this Privacy Policy.
1.1 Account Information
When you register an account on the App, we collect your username, password, email address, and phone number.
1.2 Course Information
When you participate in courses, we collect information about the courses you choose, including course names, learning progress, and course reviews.
1.3 Payment Information
When you purchase paid courses, we collect your payment information, including payment methods and payment account details. We do not store your payment card information, but our payment service providers may process this information.
1.4 Device Information
When you use the App, we collect information about your device, including device model, operating system version, unique device identifier, IP address, etc.
1.5 Usage Data
While you use the App, we collect information about how you interact with the App, including pages visited, links clicked, features used, etc.
2.1 Providing Services
We use the collected information to provide, maintain, improve, and develop our services, including but not limited to recommending suitable courses and tracking your learning progress.
2.2 Payment Processing
We use your payment information to process the purchase and payment of paid courses.
2.3 User Support
We use your information to respond to your inquiries, resolve issues, and provide technical support.
2.4 Personalized Recommendations
We recommend courses you may be interested in based on your learning history and interests.
2.5 Marketing
With your consent, we use your information to send you marketing information that may interest you, including promotions and event notifications.
2.6 Compliance and Security
We use your information as necessary to comply with legal obligations, resolve disputes, enforce our agreements and policies, and protect our rights and property and the safety of our users.
3.1 With Service Providers
We may share your information with third-party service providers that help us operate the App, such as payment processors and data analytics providers. These service providers can only process your information as instructed by us and for no other purpose.
3.2 Legal Requirements
We may disclose your information as required or permitted by law, such as complying with legal processes or protecting our rights.
3.3 Business Transfers
If we engage in a merger, acquisition, asset sale, or other business transfer, we may transfer your information as part of the transaction.
We take reasonable technical and organizational measures to protect your information from unauthorized access, use, disclosure, modification, or destruction. Although we strive to protect your personal information, we cannot guarantee the absolute security of information transmission or storage.
5.1 Access and Correction
You have the right to access and correct your personal information. You can view and update your information in the account settings of the App.
5.2 Deletion
In certain circumstances, you may request that we delete your personal information, such as when the information is no longer necessary for providing services. Please note that some information may need to be retained to fulfill legal obligations or resolve disputes.
5.3 Withdrawal of Consent
For information we process based on your consent, you can withdraw your consent at any time. Withdrawal of consent will not affect the legality of processing based on consent before its withdrawal.
Our services are mainly aimed at adults. If you are a minor, you must use the App with the consent and guidance of your parent or guardian. We do not knowingly collect personal information from minors.
We may update this Privacy Policy from time to time. We will post any changes to the Privacy Policy on this page and notify you through the App before the changes take effect. Please review this page regularly to stay informed about our latest privacy practices.
If you have any questions about this Privacy Policy or need further information, please contact us:
Thank you for trusting Lumi Academy App. We will continue to strive to protect your privacy and personal information.